Production Manager

The role

spark* is looking for a Production Manager to join our growing team. In this role you would manage the daily production operations to ensure smooth delivery of client projects. You help keep the team on track, on budget and on time. You work closely with all members of the team (across departments) to create budgets, project plans and status reports. Your strong negotiation and communication skills help you to manage the needs of a busy agency.

To be successful in this role, you should have excellent organizational skills and know how to juggle multiple projects and priorities while keeping both our team and clients happy. You have a strong project management background and love to see a team working together like a well oiled machine.

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Responsibilities

• Oversee the day to day client operations, managing timelines, people, resources and processes to ensure the successful completion of projects
• Responsible for scheduling all projects and moving them through the various stages of development and production
• Ensure project requirements and dates are clearly defined, communicated and understood
• Assist with preparing project documentation including scoping, schedules, budgets, proposals, project plans, statements of work and status reports for clients
• Review daily schedules for the creative team and make adjustments as necessary to meet deadlines
• Manage workflow to keep track of task dependencies and adjust as necessary
• Monitor the day to day activities of the creative team and ensure work is progressing as planned
• Act as the main point of contact for all production inquiries
• Manage last minute requests and changes from the team for clients deliverables
• Contribute to the team by helping to resolve client and delivery issues
• Actively monitor project risk and scope creep to foresee and identify potential problems as well as proactively identify solutions for them in advance
• Ensure the best use of resources for the company
• Establish, maintain and improve processes for better workflow and production

Requirements

• Proven client and project management experience
• Excellent communication, listening, negotiation and presentation skills
• Experience creating and managing budgets
• Attention to detail and ability to thrive in a fast paced environment
• Ability to scope work, identify and mitigate risks, analyze options and raise concerns to senior management
• Can juggle multiple projects while maintaining sharp attention to detail
• Experience with Google Suite, Dropbox, Slack, Notion and other project management tools

Qualifications

• Minimum 3 years experience in a similar role at a brand, marketing or creative agency
• College or University diploma in project management or similar or be able to demonstrate sufficient experience in lieu of a certificate

Does this sound like a challenge you’re ready to take on? Then we look forward to hearing from you.